IBM Account Specialist (Fluent Russian) in BUDAPEST, Hungary

Commercial Financing Business Support Operations Account Specialists manage a portfolio of Business Partner accounts.As Account Specialist at IBM Global Financing Department you'll have a great opportunity to:

  • Work in a responsible position supporting external clients

  • Work in a dynamic, multinational team with great atmosphere

  • Participate in training projects to improve your hard and soft skills

  • Develop, grow and build your future career within IBM

Main responsibilities include:

  • Credit Line and Order management, Cash collection and Conditions monitoring.

  • Daily management of an account portfolio which is comprised of inventory and/or accounts receivable financing customers.

  • Developing and maintaining strong working relationships with numerous customer contacts at various levels of the organization and serving as a focal point for customer inquiries, requests, and complaints.

  • Monitoring collateral position and surveys to ensure that all collateral reporting requirements are adhered to and identifies, reports on and drafts action plans to address potential and actual exposures.

  • Preparing materials for use in status account reviews.

  • Being responsible for territory risk management and customer satisfaction attainment and ensures all customer communications are documented in an accurate and timely manner.

  • Ensuring accounts operate within approved guidelines and obtaining the appropriate level of management approval in exception situations.

  • Keeping customers appraised of the financial health of their account and its ability to support current and future financing volumes.

  • Operating proactively at all times.

Since the role involves being in daily contact with customers the candidate must be:

  • able to communicate in Russian and English;

  • able to hold a phone conversation with our business partners and explain basic financial terms to them verbally.

  • Russian: fluent

  • English: fluent

  • Basic knowledge in Financial concepts

  • Good communication skills, customer focus

  • Good numerical and analytical skills

  • Proactive can-do attitude