As the planet becomes smarter, we have a chance to create meaningful progress and change the way the world works – for the better. At IBM Global Business Services – the world’s largest business consultancy – we understand that real business value is delivered when business consulting is enriched with advanced research, analytics and technology. At IBM we have the unique opportunity to bring these elements together, enhancing the value we bring our clients.With operations in 160 countries across 17 industries, you will make a real impact by solving complex business issues for the world’s leading clients – helping them become part of a smarter planet.Join IBM as SAP SD Consultant or the Global Business Services unit.Job description:This role assists clients in the selection, implementation, and production support of application packaged solutions. They use in-depth consulting skills, business knowledge, and packaged solution expertise to effectively integrate packaged technology into the clients' business environment in order to achieve client expected business results.Responsibilities:• Responsible primarily for successful implementation or maintenance of SAP installations at international customers, including providing functional expertise, guidance, presentation, and instruction on SAP products to clients.• Acts as professional team member in an international team and builds strong liaison with client for troubleshooting: Investigates, analyses, and solves software problems.• Analyzes and maps clients’ business requirements, processes and objectives.• Develops necessary product modifications to satisfy clients’ needs.• Builds and maintains relationships with clients, develops own professional learning of SAP products and technologies.• Assists in internal activities - hotline, remote consulting, prepares training materials, teaches on-site courses.• Collaborates with others to carry out assigned duties in a self-sufficient and independent way.
Languages:• English, Dutch, French : FluentDesirable:• SAP SD Configuration skills• Knowledgeable in logistics• Full life cycle SAP SD experience• Experience with ITIL processes• Experience with other tools such as Remedy, HP Quality Center, HP Service Desk, SAP Solution Manager or similarRequired * At least 1-3 years experience in SAP SD (Sales and Distribution) * SAP SD Configuration skills * Overview of sales and logistic processes