IBM L&K Learning Intelligence Analyst in BRATISLAVA, Slovakia

The analyst will report to and take directions from the L&K Europe Reporting and Metrics Lead. This is a technical role and knowledge or experience of using MS Excel (intermediate) is important; use of reporting, analysis or visualisation tools (such as Cognos, Brio/Hyperion, Business Objects, etc) is a benefit. Responsibilities include:

  • Support ongoing analysis of data quality related to education events, comparing the accuracy and alignment of forecasted data, with actual data from L&K’s worldwide Datamart (via Hyperion and/or Cognos). The key data include Learning Offering Codes, Learning Activity Codes, Training Days, Learners, Budget Categories and Initiative Tags.

  • Work with other team members (Learning Consultants, Education Managers and Event Managers) to fill gaps in education data

  • Advise on issues related to education event data

  • Run cost analyses in various areas of education

  • Run in-depth analyses determining performance measures

  • Participate in advanced education analytics project, creating and streamlining reports and processes

  • Preparation and consolidation of monthly results (Business Unit Reviews)

  • Headcount reporting (standard GBS population report for Education Managers and other, ad-hoc)

  • Additional ad-hoc learning reporting (particularly relating to Initiatives, GTM and other areas)

  • Reporting of Performance against Targets and other monthly reporting of learning volumes.

  • Contribute to, and take responsibility for, the success of the Learning Intelligence service through knowledge and coverage of Initiatives and other Special Projects.

  • Experience in administrative and data focused tasks is essential

  • Fluent written and spoken English

  • High Excel proficiency and interest in other analytics/data processing tools (pivot tables, VLOOK ups etc.)

  • Interest and ability in the application of information technology

  • Proficiency in other MS Office programs

  • Interest in and awareness of Education Delivery

  • Willingness to work flexible hours

  • Experience in working within international teams and virtually is desirable

  • Basic experience in cost management is helpful

Operations/Infrastructure