The Client Master Data Organization, under the Chief Data Office, has the mission to define, maintain and govern IBM's client master data and deliver a single trusted source of Client Identifiers for IBM's clients, that is required for aggregating client views within IBM's processes and drives analytical client insights for enabling IBM's agility, revenue and growth. Position description:
Responsible to guarantee all client and sales documents for the CMR creation and update are valid and complete
Validates new requests and perform monthly checks on the Denied Partner List (DPL), a mandatory check that guarantees IBM to keep its right to sell and do business world wide
Performs customer number validation/creation/update by updating an average of 25 different fields on the IBM Country Legacy Systems and also directly on the Global Rdc system
Performs the initial Client ID validation searching different tools like Hoovers, Dun & Bradstreet and OneSource and internal tools like the Global Buying Group (GBG) checker to guarantee that Customer Master Records will be create with the right client alignment
Support monthly closing for CMR creations. Extended support is needed for all months.
Join us and discover what you can make of this moment.The benefits support following areas: Your money
Annual performance bonus payment
Special IBM discounts
Diners club - private credit card
Recommend-a-Friend – get a bonus in the employee referral program
Flexible working time
Three additional vacation days
Up to three self-recovery days
100% sick leave compensation
Long term career development and possibility of internal rotation
Training programs - classroom based training and 5000 e-learning course
Join us as we make the most of these exciting times and discover what you can make of this moment.
• Communication and negotiation skills,• Excellent written and spoken English and Portuguese language,• Spanish language is an advantage,• Ability to team in a multilingual/cultural environment,• Business acumen and high level of attention to detail,• Flexibility in task and time to meet demand at peak times depending on business requirements,• Experience in administration and customer service,• PC literacy.