The Communications Specialist will provide leading-edge healthcare communications support, both orally and in writing, to advance the goals of our clients’ organizations. In this role, the Communications Specialist will develop creative written products, especially in Social Media area, to enhance Truven's partnership with and value to each client. Essential Responsibilities
Assist in the development and support of marketing, communications and promotions campaigns
Collaborate on long and short term goals for the Communications team to support project, department and market vision
Actively seeks out and maintains team research for innovative ideas in marketing activities, social media venues and branding items
Support social media strategy and creating content to engage customers and acquire new ones for the project Facebook, Twitter, LinkedIn, Google+ and Blog sites
Manage corporate industry association memberships and programs
Participate in consulting engagements and engage in billable consulting activity, as appropriate and/or required, in partnership with client team members.
Communicate conference goals (as required), key messages and relevant logistical information to attending staff and client
Manage evolving client expectations, needs and priorities, and collaborate with client team members to ensure effective integration with consulting and service delivery capabilities and priorities
Manage and monitor client satisfaction, and recommend appropriate strategies, tactics and operational initiatives to continuously enhance client satisfaction.
Meet regularly in face-to-face meetings with clients.
Examples of responsibilities:
Develop written products for Social Media, blog posts, newsletters
Present ideas to team members and clients
Identify opportunities for, propose, and sell value-add projects
Edit documents so that they are “client ready”
2-3 years’ marketing/communications experience required
Excellent planning, organization and multi-tasking skills, a strong attention to detail required
Excellent writing skills a must
Excellent oral communication skills a must
Excellent desktop publishing skills, using tools such as MS Word, MS Excel and MS PowerPoint a must
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.