IBM Global Business Services (GBS) is a team of business, strategy and technology consultants enabling enterprises to make smarter decisions and providing unparalleled client and consumer experiences in cognitive, data analytics, cloud technology and mobile app development. With global reach, outcome-focused methodologies and deep industry expertise, IBM GBS empowers clients to digitally reinvent their business and get the competitive edge in the cognitive era in over 170 countries. Bottom line? We outthink ordinary. Discover what you can do at IBM. Data is the world's natural resource for the next century. In IBM's Public Services Sector, we use the latest advanced analytics technologies, tools, and techniques to extract insights from this data. We work collaboratively with our government and healthcare clients and apply these insights to make complex and strategic decisions for the public's benefit. As the Senior Program Manager, you will serve as the engagement’s single point of contact and have overall responsibility and accountability for the achievement of the objectives to the customer and IBM. The Senior Program Manager is responsible for:
Providing overall leadership and supervision of a large interdisciplinary team assigned to the project, including functional and technical personnel
Providing day to day on site program leadership and mentoring of staff
Interacting with multiple client stakeholders
Achieving project goals and objectives, as outlined in the Statement of Work.
Ensuring the highest levels of customer satisfaction for a large scale government contract
Identifying, scoping, and documenting new services opportunities within the program
Briefing senior client executives and IBM executives on a regular basis
The Public Service Sector consulting practice is a trusted advisor to federal, state and local governments, partnering to meet challenges and responding quickly to citizen demands, business needs, new economic conditions, and changing legislative priorities and policiesBENEFITS Health Insurance. Paid time off. Corporate Holidays. Sick leave. Family planning. Financial Guidance. Competitive 401K. Training and Learning. We continue to expand our benefits and programs, offering some of the best support, guidance and coverage for a diverse employee population.CAREER GROWTH Our goal is to be essential to the world, which starts with our people. Company wide we kicked off an internal talent strategy program called Go Organic. At our core, we are committed to believing and investing in our workforce through:
Skill development: helping our employees grow their foundational skills
Finding the dream job at IBM: navigating our company with the potential for many careers by channeling an employee’s strengths and career aspirations
Diversity of people: Diversity of thought driving collective innovation
In 2015, Go Organic filled approximately 50% of our open positions with internal talent that were promoted into the role. CORPORATE CITIZENSHIPWith an employee population of 375,000 in over 170 countries, amazingly we connect, collaborate, and care. IBMers drive a corporate culture of shared responsibility. We love grand challenges and everyday improvements for our company and for the world. We care about each other, our clients, and the communities we live, work, and play in!
At least five years of Program Management experience for large scale Federal programs
Experience managing projects with over 100 staff and TCV exceeding $30M
ITIL, CMMI, EVM education/certification
Excellent verbal and written communication
IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.