IBM Business Analyst - Sherlock in BANGKOK, Thailand

Job Summary :The BA role works closely with UX and Tech to deliver digital solutions for our client. As a passionate thought leader in digital, you evaluate and help turn client desires into reality. The BA also works closely with the financial services lead to turn strategies into requirments for projects on the roadmap.Key Responsibilies :

+ + Interview client stakeholders to gather and write business requirements for large-scale digital projects like website redesigns, innovative mobile applications.

  • Formulate solutions that meet the client’s requirements and scope.

  • Create and maintain requirements documentation for digital projects and programs.

  • Must be easily able to present to clients, working directly with the development and project management teams to ensure delivery of projects is as good as the ideas that spawned them

  • Partner with creative teams on new business assignments to confidently present and prototype new ideas

  • Keep an active finger on the “pulse” of the market, communicating external client and evolving market needs to internal stakeholders

  • Build and maintain a strong knowledge of digital solutions and technologies and educate and inform clients of new offerings or opportunities

  • Familiar with agile. Can write explicit user stories with acceptance criteria

  • Work with QA teams during SIT and UAT to do testing, resolve issues, help triage and prioritize defects

  • Can run a workshop with mid level clients

  • Can document process flows (L0 to L5) using a process flow tool or MS Visio or Powerpoint.

    Person also:

  • Has financial services knowledge and acumen ideally one of retail banking, insurance, wealth management or credit

  • Displays proven knowledge and expertise in the digital space

  • High attention to detail and always ready to push the limits

  • A mind for curiosity. You’re the person in the room that watches an inspirational presentation and immediately runs to your desk to learn more.

  • Entrepreneurial spirit with the ability to get the job done no matter what it takes

  • Not afraid to get your hands dirty. Whether it’s learning how to code or a new program, you’re the first one to build it on your free time.

  • Has earned a bachelor’s degree in a marketing, management information systems, computer science or related role

  • 3+ years of relevant industry experience including previous experience in a technical role and familiarity with programming, front-end coding, UX and software development at an enterprise level

  • Ability to consult. Develop POV and defend

  • Knowledge of Insurance and FS

  • Can develop flows, requirements, write good user stories, Works closely with UX and Tech in a consultative manner. Understand tech and UX tradeoffs

  • Can run a workshop with executive clients.

  • Works closely with QA to develop test cases. Serves as tester when needed

  • Fluent in Thai and English

Global Services