About IBMIBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation.Business Unit Introduction :IBM Security Systems Division truly demonstrates IBM’s dedication to Securing the Smart Planet. As a result, the IBM Security Systems Division are looking for candidates with a demonstrated background in technical writing who are interested in working in a challenging software development in our IBM MaaaS360 division. Our ideal candidates must have demonstrated an aptitude and passion for technology and software in the cloud and Mobile devices. Must be able to work in a driven environment and exhibit creative thinking and collaboration. Having the ability to turn ideas into reality, communicate effectively, and work closely with others in teams around the world is essential.Who you are :Information Developers will work alongside software development team in providing content to support IBM’s Mobile Device Management Platform MaaS360. They'll work in a fast paced agile software environment and collaborate across multiple teams to provide rich content to meet the needs of our customers and support staff.What you’ll do :
Write different types of manuals / online content in a clear and concise manner such as release notes, user guides, installation and configuration manuals.
Be technically savvy in the areas of documentation by being hands-on with new and current product features.
Be capable of researching for relevant information independently.
Be proficient in usage of documentation tools & systems and aware of new technologies in documentation, industry best practices.
Deliver the work allocated in time and with quality
How we’ll help you grow :• You’ll have access to all the technical and management training courses you need to become the expert you want to be• You’ll learn directly from expert developers in the field.• You have the opportunity to work in many different areas to figure out what really excites you
DITA and the ID Workbench (Oxygen XML editor and transform tools)
Ability to work with Adobe Acrobat PDFs
Basic graphic design skills and tooling, for example SnagIt, for capturing screens
Proficiency in English
3 years+ experience as a technical writer in IT field
University degree in a Computer Science or related discipline