IBM Deputy Group Manager - Procure to Pay in BANGALORE, India

About IBM :IBM is a global technology and innovation company present in India since 1992. It is the largest technology and consulting employer in the world, with approximately 380,000 employees serving clients in 170 countries. In this new era of Cognitive Business, IBM is helping to reshape industries as diverse as healthcare, retail, banking, travel, manufacturing, and many more, by bringing together our expertise in Cloud, Analytics, Security, Mobile, and the Internet of Things. We are changing how we create. How we collaborate. How we analyze. How we engage. IBM is a leader in this global transformation. Business Unit Introduction:IBM Global Process Services has been a part of the Indian BPO industry for more than 10 years. Today it partners with some of the largest corporations in India to transform their business processes and become more efficient. What differentiates the organization is commitment to service quality and customer success. With Brand comes the impeccable trust that places way above others. Over the past years of delivering services, understood the nuances of the vernacular delivery and have delivered highest quality of service.Who you are :As Procure to Pay SME you would be front end as an Procure to Pay expert across a new deal lifecycle.What you will do : Creation and development of tower specifica. value proposition,b. business cases,c. industry specific offerings,d. strategic direction and initiatives,e. design business outcome models,f. contracting structures,g. identify new opportunities and business lines2. Support sales team in creating compelling business case for prospect clients to offshore business3. Managing multiple client engagements / contracts across the life cycle of the deal – Knowledge Transfer, Operations support for establishing processes, metrics identifications and reporting etc.,4. Work closely with Process Delivery leaders in identifying improvement opportunities and implement the same across all processes.5. Lead efforts on continuous process improvements and carrying out maturity assessments6. Manage relationships with customers at the senior management levels7. Establish and maintain robust tracking mechanism for key indicators of the operations to support decision-making8. Driving customer satisfaction and quality by the use of improvements to business processes/ procedures9. Responsibility for handling information enquiries about process from customers / IBM personnel and business partners.How we will help you grow :You’ll have access to all the technical and management training courses you need to become the expert you want to be.You’ll learn directly from expert developers in the field; our team leads love to mentor.You have the opportunity to work in many different areas to figure out what really excites you.

  • Should be extremely facts and data oriented.

  • Relevant experience in end to end Procure to Pay process.

  • In depth process knowledge in managing payables/Invoices T&E

  • Ability to communicate for impact.

  • Should have the ability to influence people (internal/external customers, Operations, Finance etc).

Cognitive Process Services

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.