IBM Device Management Lead in ARLINGTON, Virginia

We live in a moment of remarkable change and opportunity. Data and technology are transforming industries, society and even the workplace—by creating professions that didn’t exist before the emergence of data, cloud, social and mobile. IBM Global Business Services is a leader in this transformation and just the place to define and develop your consulting career. At IBM, you’ll work to solve some of society’s most complex problems and uncover what’s possible as you help our global clients succeed. Join us and discover what you can make of this moment. What will you make with IBM?

  • Manage the USAID/IBM Device Management/ENMS Team

  • Meet SLA’s and deliverable timelines

  • Manage a group of Deskside, Device Mangaement, and Tivoli ENMS professionals to support all of USAID end user and infrastructure monitoring needs as defined in the SOW

  • Proactively identify issues which may impact the success of the mission

  • Enhance the delivery posture of the team and support all PCRs

  • Work closely with the Direct Hire counterpart

The candidate selected for this position must be able to obtain and maintain a United States-DoD Secret clearance. The work location for this position is Crystal City, VA or Washington DC.PSHJDCHJ2252

  • Strong client communication and business skills are required for direct client interaction

  • Ability to work across a matrix environment

  • Deliver on established client SLA, monthly deliverables and weekly Metrics while maintaining high client satisfaction rating.

  • logistics and technical lead experience

Global Services